AmiCare Health Services – Privacy Policy

Last Updated: December/ 01/ 2025

AmiCare Health Services (“we”, “us”, “our”) operates the website amicarehealthservices.com.
We are committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains:

  • What information we collect

  • How we use it

  • How we protect it

  • Your rights as a user in Canada (PIPEDA compliant)

By using our website or submitting your information through our contact forms, you agree to the practices described in this policy.

1. Information We Collect

A. Information You Provide Directly

When you contact us, fill out a lead form, request a consultation, or submit an inquiry, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Location (City/Community)

  • Any information you include in your message (ex: care needs, availability)

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Cookies (to improve user experience)

This information cannot personally identify you and is used only for analytics and website performance.

2. How We Use Your Information

We may use your information for:

✔ Responding to your inquiries
✔ Providing home-care service information
✔ Scheduling consultations
✔ Sending updates or confirmations
✔ Improving our services and website experience
✔ Compliance with legal requirements

We do not sell or share your personal information with third parties for marketing purposes.

3. How We Protect Your Information

We take data security seriously.
Your information is protected using:

  • Secure servers

  • Encryption where applicable

  • Access controls

  • Regular security reviews

Only authorized AmiCare Health Services staff can view your submitted information.

4. Sharing of Information

We may share information only when necessary:

  • With staff providing your requested services

  • With third-party service providers (ex: email hosting) strictly for operations

  • When required by Canadian law or regulation

We never sell or trade your information.

5. Cookies & Tracking

Our website may use cookies to:

  • Improve loading speed

  • Enhance website performance

  • Understand visitor behavior

You can disable cookies anytime through your browser settings.

6. Your Rights (PIPEDA – Canada)

As a Canadian resident, you have the right to:

✔ Access the personal data we hold
✔ Request corrections
✔ Withdraw consent
✔ Ask for deletion of your data (where legally possible)

To request this, email us at:

📧 info@amicarehealthservices.com

7. Links to Other Websites

Our website may contain links to external sites.
We are not responsible for their privacy practices.

8. Changes to This Privacy Policy

We may update this policy occasionally.
Updates will be posted on this page with the latest date.

9. Contact Us

If you have questions about this Privacy Policy or how we protect your information, please contact:

📧 info@amicarehealthservices.com
📍 Halifax Regional Municipality (HRM), Nova Scotia, Canada